Get in Touch

We're here to answer your questions and help you get started with modern remote healthcare

Email Us

[email protected]

[email protected]

Support Hours

Medical Services: 24/7

Member Support: Mon-Fri 8am-8pm EST

Live Chat

Available 24/7 for urgent medical queries

Business inquiries: Mon-Fri 9am-6pm EST

Send Us a Message

Fill out the form below and our team will respond within 24 hours

Our Locations

Serving organizations nationwide from our regional offices

East Coast

Boston Office
Innovation District
Boston, MA
Primary Operations Hub

West Coast

San Francisco Office
Financial District
San Francisco, CA
Technology & Development

Europe

London Office
Holborn
London, UK
Client Services Center

Frequently Asked Questions

Quick answers to common questions about our services

Most members can schedule same-day consultations, and urgent care is available 24/7. Average wait time for non-emergency consultations is less than 2 hours.

Yes, all providers in our network are board-certified and licensed in their respective states. We maintain rigorous credentialing standards and conduct regular quality reviews.

After your consultation, prescriptions are sent directly to our mail-order pharmacy. Standard shipping is 2 days, with overnight options available. All medications arrive in discreet packaging.

Absolutely. We are fully HIPAA compliant and use enterprise-grade encryption for all data transmission and storage. Your health information is protected with the highest security standards.

Our primary care providers can refer you to specialists within our network. We have specialists across major medical disciplines available for virtual consultations.

Ready to Get Started?

Experience the future of healthcare delivery for your organization

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